Culinary no-no #696

Culinary no-no began on Father’s Day 2007, a beautiful summer day, when I wrote about grilling brats. And eating brats. And topping those brats. I was inspired by my wife, Jennifer who, in my admittedly unscientific opinion, ruins brats by squirting ketchup on them. Other dining taboos quickly came to mind. The original idea was to take this concept only a few months, till the end of summer and then pull the plug. Then the unexpected happened. People started reading Culinary no-no. Lots of folks. So we keep doing the no-no.

As I waited to pay the older woman cashier at Culver’s for my pot roast sandwich she asked me what sauce I preferred.

Unaware of my choices she rattled them off for me. When I said that I liked all of them all she immediately said with a smile, “Why not have them all!”

And she placed containers with peel-off tops in my to go bag, including BBQ and steak sauces.

Would I get the same treatment today? Ketchup might be iffy. Last month the news had people panicking.

Not exactly a crisis if you ask me. Regular readers know I’m not a ketchup fan. Same goes for catsup. I could live without on my Whopper, fries, hot dog.

Now, keep the following in mind.

The market research company SeeLevel HX has been conducting their QSR (Quick-Service Restaurant) Drive-Thru study for 20 years. The 2020 edition was released last November.

A comprehensive, nationally representative survey of drive-thru consumers in the U.S. was done using an online survey sample. Data was collected across at least 85 visits to drive-thrus at ten chains during the 2020 summer, just a few months after a national emergency was declared.

The study partnered with FoodserviceResults to study consumer satisfaction across a range of metrics at 17 limited-service companies. The following figures represent percentage of customers who were highly or somewhat satisfied by brand drive-thru experiences.

Speed of Service
1st: Chick-fil-A (93%)

Friendliness of Staff
1st: Chick-fil-A (94%)

Cleanliness and Sanitation
1st: Chick-fil-A and Panera Bread (93% each)

Quality of Menu Items Ordered
1st: Chick-fil-A (94%)

Order Accuracy
1st: Chick-fil-A (95%)

Overall Experience

1st: Chick-fil-A (93%)

America has a real honest to goodness love affair with Chick-fil-A. That’s why hearts across the country were broken when news broke out of a sudden change at the restaurants.

“Due to industry-wide shortages, we are currently limiting the number of sauces provided,” Chick-fil-A announced this past week. ‘We are actively working to make adjustments to solve this issue quickly and apologize to our Guests for any inconvenience.”

For the time being customers are limited to one sauce per entrée, two sauces per meal, and three sauces for a 30-count of nuggets.

Naturally, reactions spread quickly on social media.

I dip my chick-fil-a in gasoline so I’m doubly screwed today.

America ain’t got fuel or chick fil a sauce and it’s only Wednesday.

Ok now you’ve gone too far. Gas is one thing. But chick-fil-a sauce?! How dare you. 

This is honestly worse than the toilet paper shortage of ’20. We live in dark times, brothers and sisters.

The good news. Only certain restaurants are affected. And this will be temporary.

While there was recent news of a chicken shortage in America Chick-fil-A has not been impacted.

Now that would be a no-no of colossal proportions.

CULINARY NO-NO BONUSES

Reusable Plastic Shopping Bags Are Actually Making the Problem Worse, Not Better

A Cheez It what?

ICYMI, last week’s culinary

One thought on “Culinary no-no #696

  1. Pingback: Culinary no-no #697 | This Just In… From Franklin, WI

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